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DATA INTEGRITY

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Information and data analytics are powerful tools. Like all tools, they have the potential to be misused, but in the right hands, these new technologies have the potential—and the strong need—to improve lives everywhere.

At Gloo we’re dedicated to serving people and organizations with a mission to change lives. We call these people and organizations Champions, and we’re proud to work with some of the best in the world. The Champions we work with do important work every day, such as:

  • Provide incarcerated fathers with character and job skills so they can be at their best when they return to their families
  • Counsel couples to help them improve their relationships
  • Heal people who struggle with alcohol and opioid abuse
  • Teach families important financial skills so they can live comfortably
  • Guide individuals who are looking to explore their spirituality
  • Drive city-wide health and wellness transformation

A New Kind of Data Management Platform

As technologists, we saw the need to help Champions leverage the power of data to deepen their relationships with the people they serve. This led us to build a data management platform designed to champion the well-being of others, not consumerism or mass influence.

Architected for the unique needs and considerations of Champions, Gloo is the first data platform built to improve the lives of individuals, the health of families, and the vitality of communities.

Data and analytics that assess the strengths, needs, and preferences of people and communities is sensitive and demands respect. That’s why, as our clients and partners know, we meet and exceed industry-leading ethics, security, and governance standards around data.

Big Data

Data and analytics are transforming the world as we know it. Information is generated, 24/7, 365 days a year. By analyzing this data organizations are able to know more about us than ever and use that knowledge to match us to content, people, and products—primarily to sell us more stuff.

Data-informed intelligence is more relevant than ever—big data, AI, analytics . . . aren’t going away. So why do we care so much?

Because Champions need to have access to cutting edge capabilities so they can change more lives for the better. With the right intentions and rigorous science, data can provide valuable insights that make a positive difference in people’s lives.

For Good

For the most part these technologies are used to fuel Netflix binges, drive online purchases, and most notoriously to sway public opinion.

We’re fighting back. Big data and insights are like modern-day superpowers, and we want to give those powers to the organizations and individuals who work everyday to help people be better.

We’re committed to ensuring these service-minded organizations can benefit from the countless ways technology helps them expand their positive impact.

Done Right

To ensure data is used for good there needs to be major shifts in the ways data is collected, stored, analyzed, and applied. The move toward GDPR—where users own their data and grant explicit rights to others for use of their data—is in alignment with our thinking. We are a part of that positive change.

  • Acquisition—we source our data only from top-tier data providers with longstanding reputations in the data management industry
  • Collection—Gloo’s attitude is that every organization in the Gloo network owns their own data 
  • Security—industry-leading standard encryption practices encode all identifiable information, so everyone stays safe
  • Transparency—we believe that data practices, architectures, and methodologies should be open and easy to understand
  • Control—we offer advanced access controls and privacy at every level of the data hierarchy, all the way down to individual data points
  • Governance—Gloo has adopted and adheres to industry standard data governance practices

Investments in Data Privacy & Security

In line with our commitment to privacy, security, and the ethical use of data, our board invests significantly in our data governance strategies and practices.

We've formed an external Data Privacy & Security Committee. Comprised of leading experts from the industry—along with representatives from our partners and customers who are highly invested in ensuring that our practices are world-class—this committee reports directly to the Gloo board and is responsible for ensuring that our governance processes continue to lead the industry.

The committee contracts with independent security firms to test and retest our processes, and works with a nationally recognized auditing firm to evaluate all of the systems and processes at Gloo.

We are thankful for their help, commitment, and oversight.

Our promise

Data is increasingly important in the world we live in, and we believe using the power of data for good is an essential and moral imperative.

We want the data services of the future to be mission-driven forces for good—and that’s exactly how we serve.

Everyday, we make a promise to our Champions, our employees, and the public:

We promise to provide data strategies anchored in the rights of the individual, the responsibilities of the organizations that serve them, and the appropriate collective actions of the ecosystem as a whole.

Gloo will always choose to anchor in principles of transparency, choice, and the unwavering commitment to put people’s well-being at the center of everything we do.

We’ll continue the important work of being a trusted steward of data and helping our Champions be the same, so they can continue the good work of helping others be all they were born to be.